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Thank you and set-up instructions

Thank you for purchasing CIRA Cybersecurity Awareness Training for Small Teams.

Next steps

If you have any questions about the following set-up instructions, please contact us at [email protected].

1. Check your email

We’ve sent you an email with your receipt and a summary of the following next steps.

 

2. Access the platform.

Our team is working on setting up your account. An email from [email protected] containing login details will be sent to the address provided at checkout within one business day.

3. Configure your email client to ensure users will receive phishing simulations.

Adding our IP addresses to your allow list will ensure phishing email simulations will be sent to your users’ inboxes, and not their spam folders.

Once you have access to the training platform, follow these direct links:

  1. Overview on configuring email filters: https://cybersecurity-awareness.document360.io/v2/docs/emailfilters
  2. Select the platform that your organization uses:
  3. Add “[email protected]” to your email provider’s allowlist.

Have additional email processing services?

If you use additional email processing software or services (e.g. a spam filtering service), please consult their documentation for similar configuration procedures.

4. Send a welcome email to your users.

Make sure your users know what to expect and how to report suspected phishing emails (forward to [email protected]).

Template email to send to your users

Organizations across the world continue to face a growing number of threats with malicious individuals, organized crime and even nation-states targeting individuals for financial gain, intellectual property theft, hacktivism or just to spread fear, anxiety and chaos.

With that in mind, we are adopting a new cybersecurity awareness tool called CIRA Cybersecurity Awareness Training. This is a mandatory program for all employees. 

You will receive an email from [email protected] with instructions on setting up your account. Once you access the platform, you can begin training! Training will take approximately 30 minutes to complete and includes:

  • A short survey 
  • Four online courses

Once you’re done training, a series of simulated phishing emails will be sent to your inbox. Please report them by forwarding them to [email protected]. Tip: add this address to your contacts, so you can quickly and easily forward suspicious emails.

Everyone will receive their own risk score. The lower the risk score, the better!

After initial training, you will get a phishing test once per month. You can lower your risk score by reporting the suspected phish. Anyone who clicks on a link in a phishing test email will be automatically assigned a new online course which will only take a few minutes to complete and will lower your risk score.

5. Send us a list of your users.

Send us a list of email addresses, names and titles so that we can add your users to the system. A template has been provided in your welcome email. You can also access that template by downloading from here.

Please fill out the template and reply to the welcome email.

6. Review the Admin Guide for Small Teams.

Now that you’re all set up, you’ll want to read our Admin Guide for Small Teams, which provides details on what courses will be assigned, how to report phishing, and what reports admins have access to.

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