Trust is complex, and core to how we work at CIRA. Here are five ways we’ve built trust into our culture.
I’m the Human Resources Generalist at CIRA and nothing gets me more hyped than conversations around building trusted, inclusive workplace cultures. Since we’ve been working remotely, we’ve been bringing our strong corporate culture with us. Trust is a complex matter at an individual and organizational level, and core to how we work as a team at CIRA.
How important is the trust factor in a team?
If you are a basketball fan like I am, let us revisit the’97 Chicago Bulls semifinals game six. The less obvious choice, guard Steve Kerr was trusted over Michael Jordan to launch the winning shot in the final seconds of the game, moving them forward to the NBA championship.
Statistically, Jordan would be favoured to make that shot over Kerr, but the team trusted that he could get it done! Everyone on a team has a key role to play, despite however small. An effective team dynamic should mimic the culture of mutual trust demonstrated by the ’97 Chicago Bulls.
No this blog is not about sports, and yes this relates to CIRA.
CIRA has a goal of building a trusted internet for Canadians.
Through all of the work we do, trust is a key driver of success and something I work on building in my role in HR, through engagement, collaboration and strong corporate culture. Here are five ways the CIRA team has created and embraced a foundation of organizational trust:
1. Developing an Employee Value Proposition (EVP) program
In 2018, we introduced a new Employee Value Proposition. This came from focus groups with almost everyone at CIRA, and it was important everyone felt heard in this process. This program outlines three pillars that employees live and work by:
- Working with purpose,
- Building connections, and
- Thriving together with candour and accountability.
Six leaders from various departments were chosen to be EVP Ambassadors. They are responsible for embodying, promoting and supporting our EVP program. Acting as a trusted outlet for their peers who want to voice their concerns, the Ambassadors respond by raising and addressing these concerns with the group and senior leadership.