The road to March 2022
This time last year, as we planned for the fiscal year ahead, CIRA expected FY21 to be a year of change: it was, after all, the start of a new strategic plan. What CIRA – and every other organization in Canada – didn’t expect was the COVID-19 pandemic, and all the challenges and opportunities it presented.
There is no doubt that the pandemic created many challenges for CIRA to overcome. We had to move to a virtual work from home environment overnight. We changed how we build relationships with potential new customers and doubled our efforts to engage with members and other stakeholders virtually.
But the pandemic has also been filled with opportunities for CIRA. Some were fortuitous. The pandemic has forced countless brick and mortar businesses to transition to online– a huge shift for the 45% of Canadian small businesses that previously didn’t have a web presence, and a boon for the domain business. The rapid shift to work from home also forced employers big and small to scramble to secure their employees’ remote work settings – a challenge that Canadian Shield and CIRA’s DNS Firewall services can address.
Some of CIRA’s other successes in FY21, were the direct result of years of intentional efforts to strengthen its programs and build awareness of its activities across the country and within the global domain industry.
Now in planning for FY22, CIRA is building on years of strong performance, technical expertise, and its involvement as a key player in the domestic and global internet space to continue enabling a trusted internet for Canadians in the year to come.