Skip to main content
back to success stories

Winchester District Memorial Hospital


Winchester District Memorial Hospital


“The end goal was more security because we are hosting a lot of services and patient information.  We found CIRA was working really well for us at a very good price.  Implementation is simple and support has been fast and high quality.”

-Julien Franche

Senior Systems Analyst


The Winchester District Memorial Hospital serves a large rural geographic area outside of Ottawa under the message, “we’re here for you”. Their services include a 24/7 emergency department, inpatient medical and surgical services and obstetrics/newborn care. Supporting services include laboratory, diagnostic imaging and pharmacy services. Their strategic plan outlines that information technology is among their unique strengths of the hospital.

Supporting such a large mandate from an IT perspective makes them not, “your typical hospital”.  They run a data center for the LHINWorks eConsult solution, host the Eastern Ontario Regional Laboratory Association (EORLA) data and hosts the Risk and Incident Management System (RIMS) for 10 sites.


They have a significant security platform that includes an enterprise firewall with content filtering and malware sensors that can sniff traffic from East - West and North - South on their network. Despite this, there is always something that gets through and they find it is usually due to user error. They were looking for a way to add a layer of security under the strict budget available from the ministry for IT projects.


Because of the security of patient information is so critical, additional protection in the form of a DNS firewall was deemed important. The cost-effectiveness, ease of set-up and quality of support made CIRA’s D-Zone DNS Firewall an easy decision for the team. They have multiple DCs in their environment and set-up was as simple as sending their IP addresses to CIRA and configuring their DNS policies locally.


CIRA’s D-Zone DNS Firewall added an important additional layer of security for their network. In looking at a recent 30-day snapshot they registered 17 botnet blocks, 241 content filter blocks and 5 attempted (erroneous) clicks on phishing sites.  In addition, the always-on cloud protection helped during two significant traditional firewall upgrades because it provided a secure layer for the network during upgrade.